Terms & Conditions
Last updated: January 2026
Agreement to Terms
By accessing or using the SMARTTECH SECURITY & SURVEILLANCE LLP website and services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.
Services
SMARTTECH SECURITY & SURVEILLANCE LLP provides security and CCTV solutions including:
- CCTV system installation and maintenance
- 24/7 monitoring services
- Home security systems
- Access control systems
- Smart integration solutions
- Alarm systems installation
User Obligations
When using our services, you agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Use our services in compliance with all applicable laws
- Not interfere with the proper functioning of our services
- Not use our services for any illegal or unauthorized purpose
Installation and Warranties
Installation Services
Our professional installation services include:
- Site survey and security assessment
- Professional equipment installation
- System configuration and testing
- User training and documentation
Product Warranties
All products come with manufacturer warranties. Additional warranty information will be provided with your purchase. Installation services are guaranteed for 12 months from the date of completion.
Payment Terms
Payment terms include:
- Payment is due upon completion of installation or as agreed in writing
- We accept various payment methods including credit cards, bank transfers, and checks
- Late payments may incur additional charges
- Prices are subject to change without notice
- All prices are exclusive of applicable taxes unless stated otherwise
Cancellation and Refunds
Cancellations must be made in writing at least 48 hours before the scheduled installation date. Refunds will be processed according to our refund policy. Custom orders and installed systems may not be eligible for refunds.
Limitation of Liability
SMARTTECH SECURITY & SURVEILLANCE LLP shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services. Our total liability shall not exceed the amount paid by you for the specific service in question.
Intellectual Property
All content, trademarks, and other intellectual property on our website and in our materials are owned by SMARTTECH SECURITY & SURVEILLANCE LLP or our licensors. You may not use, reproduce, or distribute any content without our express written permission.
Privacy
Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.
Modifications
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which SMARTTECH SECURITY & SURVEILLANCE LLP operates, without regard to its conflict of law provisions.
Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Company Name: SMARTTECH SECURITY & SURVEILLANCE LLP
- Email: sts.surv@gmail.com
- Phone: +91-73640 77342
- Address: 5e, Loknath Apartment, Milan Bazar, Kestopur, Krishnapur (north 24 Parganas), North 24 Parganas, North 24 Pgs, West Bengal, India, 700102